Click the question to have the answer displayed.

You are welcome to call - without an appointment - on Fridays, between 9.15am and 4.30pm or Saturday mornings between 9.00am and 11.30am; but be prepared, on some occasions to wait a little while in the event that one of the valuers is engaged with someone else. For assessments at other times, please telephone for an appointment

Sometimes: because where written reports are required for Probate, Insurance or Family Division, a charge will be made. This is always made clear at the outset and agreement will be reached with you as to the basis upon which the fee will be levied. Verbal appraisals on items being consigned for sale are without cost

Please telephone and arrange to speak to one of the valuers who will discuss your requirements and offer an indication of the likely cost. If we are then instructed to proceed, we make a mutually convenient appointment to visit the location of the items and as a general rule, the report will follow less than a fortnight later

Where practicable to do so, small, portable items can be brought in for appraisal but in other, appropriate instances, our valuers can make home visits; and owners of goods should therefore organise a mutually convenient appointment for that purpose. Alternatively, owners may e-mail pictures and our valuers will do their best to provide as accurate an assessment as possible from that information